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Telus TPM Documentation

training_videos

This is an old revision of the document!


Training Videos

See the attached videos for additional information.

Pending Reasons

Calculated Rate Zero

https://youtu.be/BPCERc01rlw

Contract Version Missing Sku

https://youtu.be/1Gn65VR2XD0

Event Date Mismatch

https://youtu.be/Hxy8-jaGPGk

Explicit Contract Rate Zero

https://youtu.be/j-uWEqMi27k

Growth Period Incomplete

https://youtu.be/rdv2rcIzpos

Ineligible Claimant or Ineligible Distributor

https://youtu.be/1mR24DUW95Q

Ineligible Event

https://youtu.be/urKf7QlcUJo

Ineligible Sku

https://youtu.be/eipDlihzb9Y

Missing Line Item Distributor

https://youtu.be/JKMmLjznqXA

Missing Manufacturer Sku

https://youtu.be/u_RS0kvoLi8

Missing Price

https://youtu.be/MRtbbpWkS7A

Missing UOM Conversion

https://youtu.be/OIsfhbe0iIg

Multiple Events

https://youtu.be/-FX-vhvps9o{}

Negative Rates

https://youtu.be/EZfViuqF2II

No Contract

https://youtu.be/kTR9yH51sT0

Out of Time Frame

https://youtu.be/7SSJz6d1on0

Overspent Event

https://youtu.be/-Tjo8tCqGUY

Possible Duplicate

https://youtu.be/X79x83otQbw

Requested Amount Greater Than Calculated

https://youtu.be/nrTgtygqZ78


Resolving Pending Claims

Amending a Contract

https://youtu.be/kTNZxT9-rwc

Editing Claim Data to Clear a Pend

https://youtu.be/Dd6VPe2_3Pw*

Linking a Contract to a Claim

https://youtu.be/4xu662oDTak

Mass Recalc

https://youtu.be/hMmHhJLSRy4

Overrides

https://youtu.be/VMqe3kAGLAk

Rejecting

https://youtu.be/CuO4G87DVBo

Splitting Claims

https://youtu.be/6npNRMwpYTg

Contract Basics

Contract Basics-Family Information Action Buttons

Contract Basics-Claims Tab

Contract Basics-Client Defined Fields CDFs

Contract Basics-Contact Tab

Contract Basics-Family Information Contract Title

Contract Basics-Family Information Contract Type

Contract Basics-Family Information Cost Basis

Contract Basics-Date Information

Contract Basics-Distributor Tab

training_videos.1707220190.txt.gz · Last modified: 2024/02/06 11:49 by tina.robles