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Telus TPM Documentation

reset_a_password

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Resetting a Password

If a user forgets their password, there's a simple process to reset the password. Go to the User Admin screen.

Select the user that needs their password reset by clicking a row. Click Edit at the bottom of the screen.

This will open an Account Editor Popup. Click the Reset Password button within that popup to send the selected user an updated password.

A prompt will display stating an email was sent to the the user with a new password. The user can login with the new password, and if they want to change it, that can be done on the My Account - Profile screen.


reset_a_password.1544121774.txt.gz · Last modified: 2018/12/06 18:42 by lisa.maloney