Telus TPM Documentation
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Operator Requests
The Operator Requests admin screen can be accessed by clicking the count on the Operator Requests widget. Only users who are set up with permissions to this feature will be able to access the Operator Requests grid.
There are 2 tabs at the top of the grid. The Operator Requests tab and the Operators tab which displays the current Operators as non-editable.
Approving an Operator
Click on an company row to update and process the operator request. This will display the company information which was already entered. The fields can be modified, if needed.
To approve the operator request, enter in a unique company number and click Approve.
This will update the Active Indicator to True for that company record.
Rejecting an Operator
To Reject an operator request, select the company row and click Reject.
A confirmation popup will display. The name of the company displays in the top banner of the popup. Click Cancel to cancel the reject operator action. To reject the operator, click the Reject button. This will update the company Active Indicator to False for that company record.
Replacing an Operator
If the operator requests is a duplicate to a current record in the system,
