Telus TPM Documentation
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File Status
To access File Status, navigate to the Admin menu and select File Status.
A grid will display with the information and status of the file as well as an option to download.
To Download the file, click the download button located in the first column of the file row.
If a file has a state of Complete, the Invoice Info can be viewed by selecting the file row and clicking the Invoice Info button.
This will open a popup with the associated claim and invoice info. Clicking on the Claim ID or Invoice ID will open that claim or invoice.
The File row displays information on the File Name, File Size, Received Date, and Load Date. There are also several true/false columns which indicate where the file is in the loading process as well as a State column which displays the file status.
State Definitions
* NO_ATTACHMENT: File is in the queue to be loaded * NO_FORMAT_IDENTIFIED: Not able to find the eclaim template for this layout * NOT_STAGED: File being staged for the import table * EXCEPTION_ERROR: Check claim exceptions to map the data * SHOULD_LOAD: Final step prior to loading the claim * DUPLICATE_FILE: File has been confirmed as a duplicate of an existing file * COMPLETED_&_DUPE: File contains duplicate invoices and has completed processing producing claims for non-duplicate invoices * COMPLETED_&_EXCL: File contains excluded invoices and has completed processing producing claims for non-excluded invoices * COMPLETE: File has completed processing whether via eclaim or manual load * FILE_SPLIT_TO_LOAD: File has been split into smaller files which are loaded. * MANUAL_LOAD: File has been determined to be a manual load * ONBOARDING_HOLD: File has onboarding exceptions that need to be addressed by the onboarding team and are reported via the onboarding exception report which is generated daily and sent to level 2 support for resolution * PARTIAL_ONBOARDING_HOLD: File contains both processed invoices and invoices with onboarding exceptions that need to be addressed by the onboarding team and are reported via the onboarding exception report which is generated daily and sent to level 2 support for resolution * ATTACHMENT_ONLY: File is a pass-through file only * BATCH_LOADED: File loaded as part of a batch of files under a single file_id * FILE_IGNORED: File was not acceptable to load - reasons located in file_notes in import_file
