Telus TPM Documentation
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Claim Contract Resolution in Eclaim
The Eclaim process takes the following steps when it attempts to resolve a contract.
EXACT_CONTRACT_ECLAIM_PASSTHROUGH
Assign the exact contract sequence a user mapped in the Eclaim file if the exact contract indicator is set on the Eclaim by the load process. This bypasses all other logic and is only used if this specific flag is set on the Eclaim and the row’s Claimant Contract Identifier contains an exact match to a contract sequence in the application.
For example, if there is a mapped column in the eclaim file to Contract Sequence and the value in the file is 1001000, that eclaim row will be mapped to contract family ID 1001000 in the application.
