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| claim_reprocess [2018/07/12 14:28] – created lisa.maloney | claim_reprocess [2024/08/23 18:43] (current) – tina.robles | ||
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| Users with the Claim Reprocess access role will have the Reprocess option enabled on Complete claims. | Users with the Claim Reprocess access role will have the Reprocess option enabled on Complete claims. | ||
| - | {{:pasted:20180712-142032.png}} | + | {{:pasted:20240823-183944.png}} | 
| - | To reprocess a claim, select the rows to reprocess and click the Reprocess action button.  | + | To reprocess a claim, select the rows to reprocess and click the Reprocess action button.  | 
| - | {{: | + | When Copy as Positive Lines is selected, the lines on the reprocessed claim will have the same sign for requested quantity and requested total as the original claim. | 
| - | The New Claim Notification  | + | When Copy as Negative Lines is selected, the lines on the reprocessed claim will have the // | 
| - | {{:pasted:20180712-142408.png}} | + | Select the option and click Yes to create the new claim.  | 
| + | |||
| + | {{:pasted:20240823-184045.png}} | ||
| + | |||
| + | The New Claim Notification will display with the the new claim hyperlink.  | ||
| + | |||
| + | {{: | ||
| The Invoice Number on the new claim will display the original invoice number followed by the word REPROCESS and the original claim ID. | The Invoice Number on the new claim will display the original invoice number followed by the word REPROCESS and the original claim ID. | ||
| - | {{:pasted:20180712-142710.png}} | + | {{:pasted:20240823-184310.png}} | 
| Continue with Claim Processing. | Continue with Claim Processing. | ||