Differences

This shows you the differences between two versions of the page.

--- reset_a_password [2024/08/27 13:46] – tina.robles
+++ reset_a_password [2025/02/21 17:08] (current) – tina.robles
@@ Line 9: / Line 9: @@
 {{:pasted:20240827-134522.png}}
-This will open an Account Editor Popup.  Click the Reset Password button within that popup to send the selected user an updated password.
+This will open a popup window.  If you want to reset the password, click on the Reset Password button and an email with a link to change the password will be sent to the user.  The links are only valid for 48hrs.  You will get a green notification at the top of the screen at the top right of your screen to confirm the password for the user has been reset.
-{{:pasted:20240827-134549.png}}
+{{:pasted:20250221-170747.png}}
-A prompt will display stating an email was sent to the the user with a new password.  The user can login with the new password, and if they want to change it, that can be done on the My Account - Profile screen.
-{{:pasted:20150115-152904.png}}
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Telus TPM Documentation