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--- eclaim_processes [2020/01/16 14:41] – lisa.maloney
+++ eclaim_processes [2020/06/22 11:24] (current) – lisa.maloney
@@ Line 2: / Line 2: @@
 This section of help will explain how to load an eclaim using the eclaim template, and the checks the system performs to prevent duplicate eclaim loads.
+Another feature of the eclaim process is the ability to have eclaims Auto Submit and/or Auto Approve.  This setting is done at the company level and companies with this setting enabled will flow through the eclaim process automatically.
+Auto Submit: if a company has this enabled, any eclaim loaded for this claimant will move from draft to submitted and then into a Pend, Hold, Evaluation status.
+Auto Approve: if a company has this enabled, any eclaim loaded for this claimant will be auto approved once the claim is submitted (either via auto submit or manually).
+Settings at the company level:
+{{:pasted:20200622-112349.png}}
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Telus TPM Documentation