Differences

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--- claim_reprocess [2018/10/22 17:37] – lisa.maloney
+++ claim_reprocess [2024/08/23 18:43] (current) – tina.robles
@@ Line 3: / Line 3: @@
 Users with the Claim Reprocess access role will have the Reprocess option enabled on Complete claims.
-{{:pasted:20180712-142032.png}}
+{{:pasted:20240823-183944.png}}
 To reprocess a claim, select the rows to reprocess and click the Reprocess action button.  This will open the Claim Reprocess window with an option to copy the lines as positive and/or negative.
@@ Line 13: / Line 13: @@
 Select the option and click Yes to create the new claim.  Click No to cancel the reprocess action.
-{{:pasted:20180712-142241.png}}
+{{:pasted:20240823-184045.png}}
-The New Claim Notification will display with the Claim ID as a hyperlink.  Click the hyperlink to open the newly created claim.  Click Okay to close the window.
+The New Claim Notification will display with the the new claim hyperlink.  Click the the word __claim__ to open the newly created claim.  Click Okay to close the window.
-{{:pasted:20180712-142408.png}}
+{{:pasted:20240823-184131.png}}
 The Invoice Number on the new claim will display the original invoice number followed by the word REPROCESS and the original claim ID.
-{{:pasted:20180712-142710.png}}
+{{:pasted:20240823-184310.png}}
 Continue with Claim Processing.

Telus TPM Documentation