https://help.prod.blacksmithtpm.com/ 2026-08-28T05:34:00+00:00 https://help.prod.blacksmithtpm.com/ https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?media=wiki:favicon.ico text/html 2026-08-18T17:53:23+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?id=how_the_whole_deduction_process_works&rev=1787075603&do=diff How the whole Deduction Process works. Your ERP system most likely holds the information on all your open deductions with distributors. If you can send a file of all your open deductions, then the Deduction Module within TELUS can help clear some. text/html 2026-08-18T17:51:18+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260818-175118.png&ns=pasted&rev=1787075478&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=338&t=1787075478&amp;tok=d82ffe&amp;media=pasted:20260818-175118.png" alt="pasted:20260818-175118.png" /> text/html 2026-08-18T17:48:42+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260818-174842.png&ns=pasted&rev=1787075322&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=239&t=1787075322&amp;tok=8101f0&amp;media=pasted:20260818-174842.png" alt="pasted:20260818-174842.png" /> text/html 2026-08-18T17:40:26+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260818-174026.png&ns=pasted&rev=1787074826&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=239&t=1787074826&amp;tok=3f8663&amp;media=pasted:20260818-174026.png" alt="pasted:20260818-174026.png" /> text/html 2026-08-18T17:38:56+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260818-173856.png&ns=pasted&rev=1787074736&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=239&t=1787074736&amp;tok=ebc7ab&amp;media=pasted:20260818-173856.png" alt="pasted:20260818-173856.png" /> text/html 2026-08-13T19:16:45+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?id=setting_up_a_new_contract&rev=1786648605&do=diff Setting up a new Contract: Click Create on the Contract menu. In the contract creation process: Single Template Scenario: When only one default template is configured in the system, users will be automatically redirected to the Contract Create screen upon initiating the contract creation process. text/html 2026-07-27T13:29:11+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?id=client_settings&rev=1785158951&do=diff Reporting - Admin Client Settings Client Settings can be configured in the Admin -> Client Setup -> Client Settings menu option. There are 8 different areas to manage the Client Settings. Remember click Save after making changes! ---------- text/html 2026-07-27T13:28:43+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260727-132843.png&ns=pasted&rev=1785158923&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=321&h=214&t=1785158923&amp;tok=18fd5c&amp;media=pasted:20260727-132843.png" alt="pasted:20260727-132843.png" /> text/html 2026-07-27T13:12:37+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?id=approving_a_contract&rev=1785157957&do=diff Approving Contracts For Contract Approvers - Accessing Pending Approvals: If you have Sub Approver or Final Approver authorization, you can monitor contracts awaiting your review by: * Navigating to the Home screen * Adding the “Contracts Approval text/html 2026-07-27T13:12:24+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260727-131224.png&ns=pasted&rev=1785157944&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=146&t=1785157944&amp;tok=c44d1d&amp;media=pasted:20260727-131224.png" alt="pasted:20260727-131224.png" /> text/html 2026-07-27T13:10:03+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260727-131003.png&ns=pasted&rev=1785157803&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=146&t=1785157803&amp;tok=00b96f&amp;media=pasted:20260727-131003.png" alt="pasted:20260727-131003.png" /> text/html 2026-07-10T18:39:51+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?id=pended_claims_resolution&rev=1783708791&do=diff Pended Claims Resolution To locate pending claims, use the Pended claim widget button or expand the Claim Menu and select the Pended option from the Claim Views section. ------ Click to view a spreadsheet on resolving pendings: ---------- PENDED CLAIMS RESOLUTION text/html 2026-07-10T18:38:10+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260710-183810.png&ns=pasted&rev=1783708690&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=471&t=1783708690&amp;tok=9f37fc&amp;media=pasted:20260710-183810.png" alt="pasted:20260710-183810.png" /> text/html 2026-07-10T18:37:13+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260710-183713.png&ns=pasted&rev=1783708633&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=250&h=313&t=1783708633&amp;tok=8f848d&amp;media=pasted:20260710-183713.png" alt="pasted:20260710-183713.png" /> text/html 2026-07-10T18:34:07+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?id=autopay&rev=1783708447&do=diff Autopay and Off Invoice Autopay In order to access the Autopay process in the system, your user role must include Admin Autopay. Only users with this role will have access to generate, review and approve the automated earnings. To access Autopay – it’s located in the Admin section of the menu. text/html 2026-07-10T18:30:05+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260710-183005.png&ns=pasted&rev=1783708205&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=182&t=1783708205&amp;tok=3c0192&amp;media=pasted:20260710-183005.png" alt="pasted:20260710-183005.png" /> text/html 2026-07-10T18:27:41+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?id=void_transaction&rev=1783708061&do=diff Void Transaction If a payment has been made on a claim and needs to be cancelled, a user with permissions can Void that transaction. Once a payment has been voided, it cannot be undone. ---------- If the Claim’s Payment Transaction Type is Check, make sure the check has not been cashed and create a stop payment. text/html 2026-07-10T18:27:22+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260710-182722.png&ns=pasted&rev=1783708042&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=248&t=1783708042&amp;tok=32b7fd&amp;media=pasted:20260710-182722.png" alt="pasted:20260710-182722.png" /> text/html 2026-07-10T18:26:55+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260710-182655.png&ns=pasted&rev=1783708015&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=499&h=251&t=1783708015&amp;tok=5835ea&amp;media=pasted:20260710-182655.png" alt="pasted:20260710-182655.png" /> text/html 2026-07-10T18:25:43+00:00 tina.robles (tina.robles@undisclosed.example.com) https://help.prod.blacksmithtpm.com/doku.php?image=pasted%3A20260710-182543.png&ns=pasted&rev=1783707943&tab_details=history&mediado=diff&do=media <img src="https://help.prod.blacksmithtpm.com/lib/exe/fetch.php?w=500&h=369&t=1783707943&amp;tok=57cfae&amp;media=pasted:20260710-182543.png" alt="pasted:20260710-182543.png" />