Telus TPM Documentation

pended_claims_resolution

tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:39:51+00:00

Pended Claims Resolution To locate pending claims, use the Pended claim widget button or expand the Claim Menu and select the Pended option from the Claim Views section. ------ Click to view a spreadsheet on resolving pendings: ---------- PENDED CLAIMS RESOLUTION

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:38:10+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:37:13+00:00

autopay

tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:34:07+00:00

Autopay and Off Invoice Autopay In order to access the Autopay process in the system, your user role must include Admin Autopay. Only users with this role will have access to generate, review and approve the automated earnings. To access Autopay – it’s located in the Admin section of the menu.

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:30:05+00:00

void_transaction

tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:27:41+00:00

Void Transaction If a payment has been made on a claim and needs to be cancelled, a user with permissions can Void that transaction. Once a payment has been voided, it cannot be undone. ---------- If the Claim’s Payment Transaction Type is Check, make sure the check has not been cashed and create a stop payment.

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:27:22+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:26:55+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:25:43+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:25:27+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:25:12+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:23:42+00:00

approving_a_contract

tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:21:17+00:00

Approving Contracts For Contract Approvers - Accessing Pending Approvals: If you have Sub Approver or Final Approver authorization, you can monitor contracts awaiting your review by: * Navigating to the Home screen * Adding the “Contracts Approval

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:20:25+00:00

company_set_up

tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:17:59+00:00

Company Set Up To set up or modify a Company, navigate to the Company Admin screen. ---------- This is where you set up all the companies your company will deal with by selling product, buying product, setting up rebates, Earned Income, Off Invoice deals, etc. This typically means the Distributors/Retailers you sell to and the Operators/Grocery Chains you set up rebate programs with.

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:17:47+00:00

contract_template_-_edit

tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:14:41+00:00

Contract Template Admin - Edit Click on the Contract Template Admin menu option to view, edit and add Templates. To edit a template, select a template from the drop down then click the Edit button. The Active Indicator, Template Description and Template Code will be editable.

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:13:23+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:13:01+00:00

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tina.robles (tina.robles@undisclosed.example.com) — 2026-07-10T18:12:42+00:00