Broker Commissions Process

The TELUS TPM platform provides comprehensive broker commission management capabilities, enabling clients to establish, maintain, and execute broker compensation programs with full automation and audit trail functionality. The system facilitates end-to-end commission processing, from relationship configuration through payment documentation and distribution.

Strategic Business Value

Automated Commission Processing:

Relationship Management:

Five-Phase Process Framework

Phase 1: Broker-Distributor Relationship Administration

Objective: Establish and maintain foundational business relationships and commission eligibility parameters

Key Activities:

Phase 2: Contract Development and Configuration

Objective: Create comprehensive commission agreements with detailed terms, rates, and performance criteria

Key Activities:

Phase 3: Sales Data Integration and Validation

Objective: Ensure accurate and timely data flow for commission calculation processes

Key Activities:

Phase 4: Monthly Commission Processing and Approval

Objective: Execute automated commission calculations and obtain necessary approvals for payment authorization

Key Activities:

Phase 5: Documentation and Payment Distribution

Objective: Generate comprehensive backup documentation and facilitate payment processing

Key Activities:


Step 1: Build Broker/Distributor Relationships

There are three ways to build the broker/distributor relationship:

Configuration Methodologies

Method 1: Visibility Feed and Administrative Tool Configuration

Implementation Approach:

Business Application:

Method 2: Broker-Distributor Assignment Management

Implementation Approach:

Business Application:

Reference Documentation: Comprehensive guidance available in broker-distributor assignment documentation

- See broker_distributor_assignment for more information.

Method 3: Direct Sales Feed Integration (Recommended)

Implementation Approach:

Business Application:

System Recommendation: This methodology represents the preferred approach for optimal accuracy and operational efficiency

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Step 2: Build a contract with a broker

Create a contract for a particular broker, timeframe, products/product groupings, and pricing options offered to the broker. See the section setting_up_a_new_contract for specific information on creating contracts.

Determine if there are any backout/exception rules in place on the contract.


Step 3: The client sends a daily/weekly/monthly distributor sales file to TELUS.


Step 4: Run monthly Commission Process & Approve

The commission processing system leverages established broker-distributor relationships and predefined payment schedules to generate comprehensive commission reports and facilitate accurate payment calculations for broker compensation programs.

Commission Calculation Methodology

Data Integration and Processing

Sales Data Aggregation:

Contract Alignment and Calculation:

Report Generation Framework

Broker-Specific Reporting:

Performance Analytics:

Review and Approval Workflow

Client Review Process

Earnings Documentation:

Approval Framework:

Business Value and Benefits

Operational Efficiency:

Financial Accuracy:

Stakeholder Communication:


Step 5: Cut check and send backup to Broker

Post-Approval Payment Execution

Claims Generation and Processing

Automated Claims Creation:

Payment File Transmission

Manufacturer Distribution:

Client Payment Processing and Distribution

Payment Authorization and Execution

Client Payment Responsibilities:

Broker Communication and Documentation

Backup Documentation Distribution:

Process Benefits and Controls

Operational Efficiency

Streamlined Processing:

Financial Accuracy and Compliance

Payment Validation:

Stakeholder Communication

Transparent Documentation:

This comprehensive payment processing framework ensures accurate, efficient, and transparent broker compensation distribution while maintaining complete documentation and audit trail capabilities throughout the entire payment lifecycle.


Reporting

Advanced Analytics Capabilities

The Tableau Broker Commission Reports platform provides comprehensive analytical capabilities for examining commission data across multiple business dimensions with interactive dashboards and customizable reporting views.

Key Analysis Dimensions

Performance Analytics:

Business Benefits

Strategic Decision Support:

Operational Excellence:

This analytics platform transforms commission data into actionable business intelligence, enabling informed decision-making and strategic planning across the broker commission program.