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| training_videos [2023/08/09 09:53] – lisa.maloney | training_videos [2024/02/20 15:50] (current) – tina.robles | ||
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| - | **Training Videos** | + | ====== |
| - | See the attached videos for additional information. | ||
| - | **Contracts** | ||
| - | __Amending a Contract__ | + | See the attached videos for additional information. |
| - | https:// | + | ===== Pending Reasons ===== |
| - | ----- | ||
| + | **Calculated Rate Zero** | ||
| - | **Resolving Pending Claims** | + | https:// |
| - | __Calculated Rate Zero__ | + | **Contract Version Missing Sku** |
| - | https:// | + | https:// |
| - | __Event | + | **Event |
| https:// | https:// | ||
| - | __Explicit | + | **Explicit |
| https:// | https:// | ||
| - | __Growth | + | **Growth |
| https:// | https:// | ||
| - | __Ineligible | + | **Ineligible |
| https:// | https:// | ||
| - | __Ineligible Event__ | + | **Ineligible Event** |
| https:// | https:// | ||
| - | __Ineligible Sku__ | + | **Ineligible Sku** |
| https:// | https:// | ||
| - | __Missing | + | **Missing |
| https:// | https:// | ||
| - | __Missing | + | **Missing |
| https:// | https:// | ||
| - | __Missing Price__ | + | **Missing Price** |
| https:// | https:// | ||
| - | __Missing | + | **Missing |
| https:// | https:// | ||
| - | __Multiple Events__ | + | **Multiple Events** |
| https:// | https:// | ||
| - | __Negative Rates__ | + | **Negative Rates** |
| https:// | https:// | ||
| - | __No Contract__ | + | **No Contract** |
| https:// | https:// | ||
| - | __Out of Time Frame__ | + | **Out of Time Frame** |
| https:// | https:// | ||
| - | __Overspent Event__ | + | **Overspent Event** |
| https:// | https:// | ||
| - | __Possible Duplicate__ | + | **Possible Duplicate** |
| https:// | https:// | ||
| - | __Requested | + | **Requested |
| https:// | https:// | ||
| - | __Editing Claim Data to Clear a Pend__ | ||
| - | *https:// | + | ----- |
| + | |||
| + | |||
| + | ===== Resolving Pending Claims ===== | ||
| + | |||
| + | |||
| + | **Amending a Contract** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Editing Claim Data to Clear a Pend** | ||
| + | |||
| + | https:// | ||
| - | __Linking | + | **Linking |
| https:// | https:// | ||
| - | __Mass Recalc__ | + | **Mass Recalc** |
| https:// | https:// | ||
| - | __Overrides__ | + | **Overrides** |
| https:// | https:// | ||
| - | __Rejecting__ | + | **Rejecting** |
| https:// | https:// | ||
| - | __Splitting Claims__ | + | **Splitting Claims** |
| https:// | https:// | ||
| - | __Contract | + | ----- |
| + | |||
| + | =====Contract Basics===== | ||
| + | |||
| + | |||
| + | **Contract Basics-Family Information Action Buttons** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Claims Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Client Defined Fields CDFs** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Contact Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Family Information Contract Title** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Family Information Contract Type** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Family Information Cost Basis** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Date Information** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Distributor Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basic-Version | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Letters Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Lumpsum Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-History Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Notes & Attachments Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Growth Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Non Editable Fields** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Exposure Tab** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Product Tab part 1** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Product Tab part 2** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Mass Update** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Show purchases** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Termination Info** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Back-out and Exclusions** | ||
| + | |||
| + | https:// | ||
| + | |||
| + | **Contract Basics-Accrual Reporting** | ||
| + | |||
| + | Old Process- https:// | ||
| + | |||
| + | New Process- | ||
| + | |||
| + | **Contract Basics-Action Buttons** | ||
| + | |||
| + | https:// | ||
| + | |||
| - | https:// | ||