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--- training_videos [2023/08/03 12:11] – created lisa.maloney
+++ training_videos [2024/02/20 15:50] (current) – tina.robles
@@ Line 1: / Line 1: @@
-**Training Videos**
+====== Training Videos ======
 See the attached videos for additional information.
-__Amending a Contract__
+===== Pending Reasons =====
-https://youtu.be/kTNZxT9-rwc
+**Calculated Rate Zero**
+https://youtu.be/BPCERc01rlw
+**Contract Version Missing Sku**
+https://youtu.be/1Gn65VR2XD0
+**Event Date Mismatch**
+https://youtu.be/Hxy8-jaGPGk
+**Explicit Contract Rate Zero**
+https://youtu.be/j-uWEqMi27k
+**Growth Period Incomplete**
+https://youtu.be/rdv2rcIzpos
+**Ineligible Claimant or Ineligible Distributor**
+https://youtu.be/1mR24DUW95Q
+**Ineligible Event**
+https://youtu.be/urKf7QlcUJo
+**Ineligible Sku**
+https://youtu.be/eipDlihzb9Y
+**Missing Line Item Distributor**
+https://youtu.be/JKMmLjznqXA
+**Missing Manufacturer Sku**
+https://youtu.be/u_RS0kvoLi8
+**Missing Price**
+https://youtu.be/MRtbbpWkS7A
+**Missing UOM Conversion**
+https://youtu.be/OIsfhbe0iIg
+**Multiple Events**
+https://youtu.be/-FX-vhvps9o{}
+**Negative Rates**
+https://youtu.be/EZfViuqF2II
+**No Contract**
+https://youtu.be/kTR9yH51sT0
+**Out of Time Frame**
+https://youtu.be/7SSJz6d1on0
+**Overspent Event**
+https://youtu.be/-Tjo8tCqGUY
+**Possible Duplicate**
+https://youtu.be/X79x83otQbw
+**Requested Amount Greater Than Calculated**
+https://youtu.be/nrTgtygqZ78
 -----
+===== Resolving Pending Claims =====
+**Amending a Contract**
+https://youtu.be/kTNZxT9-rwc
+**Editing Claim Data to Clear a Pend**
+https://youtu.be/Dd6VPe2_3Pw*
+**Linking a Contract to a Claim**
+https://youtu.be/4xu662oDTak
+**Mass Recalc**
+https://youtu.be/hMmHhJLSRy4
+**Overrides**
+https://youtu.be/VMqe3kAGLAk
+**Rejecting**
+https://youtu.be/CuO4G87DVBo
+**Splitting Claims**
+https://youtu.be/6npNRMwpYTg
+-----
+=====Contract Basics=====
+**Contract Basics-Family Information Action Buttons**
+https://youtu.be/Othvy2F-p-c
+**Contract Basics-Claims Tab**
+https://youtu.be/7ClQJwbTYM0
+**Contract Basics-Client Defined Fields CDFs**
+https://youtu.be/Hf31sFqpevc
+**Contract Basics-Contact Tab**
+https://youtu.be/UJE6J-X8mVQ
+**Contract Basics-Family Information Contract Title**
+https://youtu.be/RdJ9iODE3zY
+**Contract Basics-Family Information Contract Type**
+https://youtu.be/uxE_xdPOPRs
+**Contract Basics-Family Information Cost Basis**
+https://youtu.be/mU4fBSJWP-s
+**Contract Basics-Date Information**
+https://youtu.be/DUqm005DZzA
+**Contract Basics-Distributor Tab**
+https://youtu.be/mF1L6skusug
+**Contract Basic-Version Info**
+https://youtu.be/ld-lINGp0D4
+**Contract Basics-Letters Tab**
+https://youtu.be/zSMrFOmeA2Q
+**Contract Basics-Lumpsum Tab**
+https://youtu.be/ES8ZOKeH6Ac
+**Contract Basics-History Tab**
+https://youtu.be/wSq0_A0t1Ps
+**Contract Basics-Notes & Attachments Tab**
+https://youtu.be/R-l39ZZqKNQ
+**Contract Basics-Growth Tab**
+https://youtu.be/VB1WIvagyvs
+**Contract Basics-Non Editable Fields**
+https://youtu.be/gnPIYkoNMKE
+**Contract Basics-Exposure Tab**
+https://youtu.be/dkIDp2ZBUbk
+**Contract Basics-Product Tab part 1**
+https://youtu.be/yNafdAc1MUA
+**Contract Basics-Product Tab part 2**
+https://youtu.be/ipt53MLRoGQ
+**Contract Basics-Mass Update**
+https://youtu.be/vnYLhIN2Hs0
+**Contract Basics-Show purchases**
+https://youtu.be/TbjQ3gsatDQ
+**Contract Basics-Termination Info**
+https://youtu.be/IlI-sxfdOr4
+**Contract Basics-Back-out and Exclusions**
+https://youtu.be/vCm-t2-i5mo
+**Contract Basics-Accrual Reporting**
+Old Process- https://youtu.be/Sc5UTJVixHk
+New Process-  https://youtu.be/0Foqn7QRMLQ
+**Contract Basics-Action Buttons**
+https://youtu.be/OL6drECn4zw

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