Differences

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--- requesting_help_via_email_or_phone [2014/12/01 21:42] – brian.maloney
+++ requesting_help_via_email_or_phone [2024/08/26 17:48] (current) – tina.robles
@@ Line 1: / Line 1: @@
-__Requesting help by email or phone__
+__Requesting help by email
+If you need help and the online and you are unsure who your Account Manager is to reach out, when you click on help it will open a window to type a message which will send an email to us.
-If you need help and the online help process isn't cutting it for you, here are two more ways we can help:
+Choose your support type then add your message. Once you are done click the submit button.
+{{:pasted:20240826-174023.png}}
-Just email us at help@gosimple.me
-Or call us at 877-888-0342.
+You can also call your Account manager directly for any help you need.

Telus TPM Documentation