Differences

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--- claim_pended [2024/08/20 17:30] – tina.robles
+++ claim_pended [2024/12/20 20:17] (current) – tina.robles
@@ Line 140: / Line 140: @@
 The count related to each reason will display on hover over that reason.
-Data can be removed/added to the chart by clicking the reasons listed below the chart.  Reasons with a strike-through are not displaying in the chart.
+Data can be removed/added to the chart by clicking the reasons listed below the chart.  Reasons will be greyed out that are not displaying in the chart.
-{{:pasted:20161207-110826.png}}
+{{:pasted:20240820-174331.png}}
+**Enhanced Claim Line Item Status Classification**
+A new pending reason designation has been implemented to improve claim processing accuracy. Claims associated with
+terminated contract versions will now display a specific Terminated Contract status indicator, replacing the previous Out of Time Frame designation. This enhancement provides more precise identification of claim status rationale.
+{{:pasted:20241220-201730.png}}
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Telus TPM Documentation