Differences

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--- claim_contract_resolution [2022/02/14 11:30] – lisa.maloney
+++ claim_contract_resolution [2025/01/14 17:45] (current) – tina.robles
@@ Line 6: / Line 6: @@
   - XREF_CONTRACT_PAID_CLAIM/XREF_USER_CONTRACT_SEQUENCE
   - CLAIMANT_CONTRACTEE_MATCH
+  - PAID_CLAIM (Deprecated)
   - CLAIMANT_CONTRACTEE_MATCH_RELAXED
   - SAME_CONTRACT_NAME_AS_RESOLVED_LINE
+NOTE:  Any contracts with a type of AUTOPAY will not be part of the auto matching process for claims to contract.
 -----
@@ Line 33: / Line 36: @@
 If there is one and only one contract found for the line item’s product and time period where the contractee is the resolved company or group from the Claimant Contractee Xref, then we resolve to that contract.
+-----
+**PAID_CLAIM (Deprecated)**
+The system will look for a paid claim driven by the claimant contractee mapping and claimant contract name. If there are multiple contracts only found for the contractee, then a contract would not be matched.
 -----
@@ Line 55: / Line 63: @@
 No matching contracts were found in any of our steps for the given line item.  Check the contractee mapping to ensure that is the correct contractee.
+-----
+On the claim header, hover over the Contract Title to view how the contract was resolved.
+{{:pasted:20220214-113257.png}}

Telus TPM Documentation